Terms of Service

Effective Date: February 1, 2026

1. Acceptance of Terms

By accessing or using Transition House Heroes ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Transition House Heroes is a placement coordination service. We connect individuals and families with verified housing providers in our network. We facilitate introductions and coordination between parties.

Important:

  • We do not own, operate, or manage any housing facilities.
  • We are not a medical provider and do not offer medical advice or services.
  • We do not guarantee placement availability, outcomes, or quality of any third-party facility.
  • In case of medical emergency, call 911.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information
  • Use the Service only for lawful purposes
  • Not misrepresent yourself or your circumstances
  • Conduct your own due diligence on any housing facility before committing

4. No Guarantees

While we strive to connect you with appropriate housing options, we cannot guarantee:

  • Availability of any specific facility or placement
  • The quality, safety, or suitability of any third-party housing provider
  • Specific response times or placement timelines
  • Any particular outcome from using our Service

5. Limitation of Liability

To the maximum extent permitted by law, Transition House Heroes shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or any housing placement coordinated through our Service.

Our total liability shall not exceed the amount you paid to us, if any, in the twelve (12) months prior to the claim.

6. Indemnification

You agree to indemnify and hold harmless Transition House Heroes, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

7. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page. Your continued use of the Service after changes constitutes acceptance of the new Terms.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, without regard to its conflict of law provisions.

9. Contact Us

If you have questions about these Terms, please contact us at:

Email: [email protected]

Phone: (404) 507-4284